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Tel: 0800 978 8574

Frequently Asked Questions

Product Related

What if I want a product which isn't on the site?
Please contact us and we will see if we can supply the item for you.

What is a strengthen strap?
This is an additional strap over the standard strap on the Lifesaving/Underwater Hockey Fins

What is blade protection?
This is a rubber edging on the end of the blade to protect against splitting etc. This is on the Lifesaving and some mono's


How long after I complete the order, will the item arrive?
Each item states an estimated delivery time, and we endeavor to deliver sooner where possible.

Why Paypal?

  • Paypal is secure and doesn't expose your financial information to the seller (us!)
  • Its free to use (no bank charges)
  • You don't need a Paypal account, just use their payment engine.
  • Can pay with credit card, bank account or direct from your bank account in any 25 currencies.
  • Paypal is the leader in safe online payments around the world.
  • Paypal guarantees 100% protection against unauthorised payments.

What if I don't want to pay using paypal (please note you do not need to own a paypal account)?
Please contact us on for your alternative payment method requirements, ie Bank Transfer, Cheque/Postal order, Cash (if picking up product) etc.

How is the product delivered?
All products will be sent by recorded delivery with postal insurance

Are discounts available for bulk orders?
Yes, please contact us for more details and a quote

Do we ship internationally?
Yes we do, many our customers are based abroad, please see charges at the top of the page.


If for some reason you need to return a product, please contact us to arrange this.

If your question is not answered please contact us